Meet and Greet at Paris Gare du Nord
Arriving in Paris or leaving on the Eurostar, a KeyLink greeter looks after you and your luggage at Gare du Nord.
- Fast Track included
- We can meet you on board when you arrive
- No extra charge just because your Eurostar is late
Arriving at Gare du Nord
Your greeter knows where to find you
To position your greeter, KeyLink uses:
- your coach number;
- your seat number;
- your booking reference.
We track your Eurostar in real time until it arrives.
Met on board
When your train arrives, your greeter can meet you on board to help with your luggage.
Out of the station, or on to your chauffeur
Your greeter then accompanies you and your luggage out of the station. If you've booked a KeyLink chauffeur, your greeter hands you over directly: your journey continues without you having to coordinate anyone.
Departing from Gare du Nord
We meet you as you step out of your car
Your greeter meets you as you get out of your vehicle and helps with your luggage from the moment you arrive.
Check-in, passport control, security, Fast Track
They accompany you through the formalities that apply to your journey: check-in, passport control and security.
Fast Track is included in the service.
Checks apply to every traveller: your greeter goes through them with you, never around them.
To the train and to your seat
Where needed, your greeter takes you to the train and to your seat, within the applicable access limits.
Luggage and porter assistance
| Your party | What KeyLink provides |
|---|---|
| Up to 2 people and 4 bags | Standard service, with help with your luggage |
| 5 to 10 bags | Porter assistance is available. |
Prices are shown in the app when you book.
If your Eurostar is delayed
KeyLink tracks your train in real time. If it's late, our team adjusts to the actual arrival time.
There's no extra charge just because your Eurostar is delayed.
Your greeter's details, the day before
You'll receive your greeter's contact details the day before you travel, once they've been assigned.
Meet and greet with a chauffeur
Add a chauffeur to your meet and greet in the same booking. On arrival, your greeter hands you over directly to your chauffeur. On departure, your chauffeur drops you off and your greeter meets you as you step out.
Choose an Executive Sedan, First Sedan or Minivan, with child seats matched to each child's age, declared special luggage and up to 5 stops. The models shown are for guidance only. A vehicle of an equivalent category may be provided depending on availability.
Eurostar destinations covered from Gare du Nord
KeyLink Meet and Greet covers Eurostar departures from Gare du Nord to London, Brussels, Amsterdam, Rotterdam and Cologne.
Travelling between London and Paris? KeyLink can also arrange the whole trip door to door, in either direction, in a single booking: chauffeur in London, greeter at St Pancras, Eurostar, greeter at Gare du Nord, chauffeur in Paris.
Leaving from London: meet and greet at St Pancras
Escort to the lounge before boarding
Before departure, your greeter can take you to the lounge ahead of boarding.
This escort is part of the KeyLink Meet and Greet service, with no additional charge for the greeter's assistance to the lounge.
Once you're settled in the lounge, you can wait for your train, get some work done, and have something to eat or drink.
FAQ
Where will my greeter meet me when I arrive?
They can meet you on board to help with your luggage.
What details do I need to provide?
Your coach number, seat number and booking reference.
Where do I meet my greeter when I'm leaving?
As you step out of your vehicle.
Will my greeter help me through check-in and passport control?
Yes: check-in, passport control and security, depending on the formalities that apply to your journey. Where needed, they then take you to the train and to your seat.
Is Fast Track included?
Yes, it's included in the service.
How much luggage is covered?
The standard service covers up to 2 people and 4 bags. For 5 to 10 bags, porter assistance is available.
What if my Eurostar is late?
We track your train in real time and our team adjusts to the actual arrival time. There's no extra charge just because the train is late.
When will I get my greeter's details?
The day before you travel, once your greeter has been assigned.
Which Eurostar destinations do you cover from Gare du Nord?
London, Brussels, Amsterdam, Rotterdam and Cologne.
Can I add a chauffeur?
Yes, in the same booking. On arrival, your greeter hands you over directly to your chauffeur.
Can my greeter accompany me to the lounge before departure?
Yes. Escort to the lounge before boarding is included in the Meet & Greet service, with no additional charge for the greeter's assistance.
Can I book the whole trip from London?
Yes: the London to Paris door-to-door journey can be booked in one go.
Plan your time at Gare du Nord.
Book meet and greet for your arrival or departure, with or without a chauffeur, in the app.