London to Paris, door to door
One booking covers the KeyLink services around your Eurostar journey between London and Paris. KeyLink coordinates the chauffeurs and greeters across the journey, in both directions.
- One booking in the app
- Works London → Paris and Paris → London
- No extra charge just because your Eurostar is late
Chauffeur in London → Greeter at St Pancras → Eurostar → Greeter at Gare du Nord → Chauffeur in Paris
London to Paris, step by step
1. Your chauffeur in London
Your KeyLink chauffeur picks you up in London and takes you to St Pancras International.
2. Your greeter at St Pancras
Your greeter meets you at the main entrance on Pancras Road, by the wooden doors, and helps with your luggage. Fast Track is included. Where needed, your greeter takes you to the train and to your seat.
3. The Eurostar
You travel to Paris Gare du Nord. KeyLink tracks your train in real time.
4. Your greeter at Gare du Nord
On arrival, your greeter can meet you on board to help with your luggage, then takes you to your chauffeur.
5. Your chauffeur in Paris
Your Paris chauffeur takes you on to your destination.
Paris to London, step by step
1. Your chauffeur in Paris
Your KeyLink chauffeur picks you up in Paris and takes you to Gare du Nord.
2. Your greeter at Gare du Nord
Your greeter meets you as you step out of the vehicle and helps with your luggage. They accompany you through the formalities that apply to your journey, with Fast Track included, and take you to the train and to your seat where needed.
3. The Eurostar
You travel to London St Pancras International. KeyLink tracks your train in real time.
4. Your greeter at St Pancras
On arrival, your greeter meets you at your seat and helps with your luggage.
5. Your chauffeur in London
Your London chauffeur takes you on to your destination.
One booking for all your KeyLink services
The KeyLink services across the complete journey — both chauffeurs and both greeters — are booked in a single booking in the app.
KeyLink coordinates the chauffeurs and greeters across the journey. You'll receive your greeters' contact details the day before you travel, once they've been assigned.
If your Eurostar is delayed
KeyLink tracks your train in real time. If it's late, the greeters and chauffeurs adjust to the actual arrival time.
There's no extra charge just because your Eurostar is delayed.
Your luggage, from door to door
| At the stations | What KeyLink provides |
|---|---|
| Up to 2 people and 4 bags | Standard service, with help with your luggage |
| 5 to 10 bags | Porter assistance is available. |
Tell us how many passengers and bags you're travelling with when you book. Prices are shown in the app.
Who it's for
- Business travellers moving between London and Paris who want each step arranged in advance.
- Families travelling with luggage, who'd rather not handle bags, platforms and taxis alone.
- Older travellers, or anyone who'd appreciate a helping hand at each station.
- Assistants and travel bookers organising a trip for someone else, with a single booking to manage.
FAQ
Can I book the whole London–Paris journey in one go?
Yes. The KeyLink services across the journey — both chauffeurs and both greeters — are booked in a single booking in the app.
What does the journey include?
KeyLink coordinates the chauffeur and Meet & Greet services around your Eurostar journey: chauffeur in London, greeter at St Pancras, greeter at Gare du Nord and chauffeur in Paris.
Does it work from Paris to London too?
Yes. The journey works in both directions.
Who coordinates everything?
KeyLink coordinates the chauffeurs and greeters across the journey.
What happens if my Eurostar is late?
We track your train in real time and the greeters and chauffeurs adjust to the actual arrival time. There's no extra charge just because the train is late.
Where do I meet my greeter at St Pancras?
At the main entrance on Pancras Road, by the wooden doors. Arriving from Paris, your greeter meets you at your seat.
Where do I meet my greeter at Gare du Nord?
Leaving Paris, as you step out of your vehicle. Arriving from London, your greeter can meet you on board.
Is Fast Track included?
Yes, at both stations.
How much luggage is covered?
At the stations, the standard service covers up to 2 people and 4 bags. For 5 to 10 bags, porter assistance is available.
When will I get my greeters' details?
The day before you travel, once they've been assigned.